Marketing & Customer Service Executive

Join SOUTHEAST INTERNATIONAL LOGISTICS MALAYSIA Sdn Bhd as a Marketing & Customer Service Executive and play a pivotal role in driving business growth and ensuring exceptional client satisfaction. Based in the vibrant regions of Bali, this position offers a dynamic opportunity to leverage your marketing and customer service skills in a fast-paced, international environment. With a strong focus on innovation and client-centric solutions, we are seeking a proactive and detail-oriented professional to join our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.

As a Marketing & Customer Service Executive, you will be at the forefront of our marketing strategies, crafting compelling campaigns that resonate with our diverse client base. Your days will be filled with engaging with clients, understanding their needs, and providing unparalleled service. This role is perfect for someone who thrives in a collaborative environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. With competitive salary ranging from Rp 8,000,000 to Rp 12,000,000 per month, this is your chance to grow professionally while making a significant impact.

📋 Tanggung Jawab Pekerjaan

• Develop and implement marketing strategies to promote our logistics services.
• Manage and maintain client relationships, ensuring high levels of satisfaction and retention.
• Provide exceptional customer service through various channels, including phone, email, and in-person interactions.
• Analyze market trends and competitor activities to inform strategic decisions.
• Create and distribute marketing materials, including brochures, newsletters, and social media content.
• Coordinate with internal teams to ensure seamless service delivery and client satisfaction.
• Conduct regular client feedback sessions to continuously improve our services.
• Stay updated with industry best practices and emerging technologies in logistics and customer service.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 3 years of experience in marketing and customer service, preferably in the logistics industry.
• Proven track record in developing and executing successful marketing campaigns.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Proficiency in using marketing tools such as Google Analytics, Hootsuite, and Mailchimp.
• Fluency in English and Bahasa Indonesia.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

🛠️ Keahlian

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